Terms of Service

Introduction

Welcome to How Was Your Stay?. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the website.

Definitions

• "We", "Us", "Our" refers to How Was Your Stay?
• "Website" refers to howwasyourstay.com
• "Services" refers to the rental property review platform and related services provided by How Was Your Stay?
• "User", "You", "Your" refers to any individual who accesses or uses our Website or Services
• "Content" refers to reviews, comments, text, images, and other materials submitted by Users

Account Registration

To access certain features of our Services, you may need to create an account. When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to terminate or suspend accounts that violate these Terms or for any other reason at our sole discretion.

User Content and Conduct

When submitting reviews or other Content to our Website, you agree that:

• You have the right to submit the Content
• The Content is accurate and based on your actual experience
• The Content does not violate any applicable laws or regulations
• The Content does not infringe on the rights of any third party
• The Content does not contain defamatory, abusive, or offensive material
• The Content does not contain personal information about landlords, property managers, or other individuals

We reserve the right to remove any Content that violates these Terms or that we deem inappropriate for any reason.

Review Verification

To maintain the integrity of our platform, we verify reviews through various methods, including lease documentation and verification questions. By submitting a review, you consent to our verification process and agree to provide accurate information for verification purposes. We reserve the right to reject reviews that cannot be verified or that we suspect are fraudulent.

Payment and Subscriptions

Certain features of our Services require payment. By making a purchase, you agree to:

• Provide accurate and complete payment information
• Pay all charges incurred under your account
• Pay all applicable taxes

Subscription plans automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings or by contacting customer support.

Intellectual Property

The Website and its original content, features, and functionality are owned by How Was Your Stay? and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

By submitting Content to our Website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute the Content in connection with our Services.

Limitation of Liability

To the maximum extent permitted by law, How Was Your Stay? shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your transmissions or content

Indemnification

You agree to defend, indemnify, and hold harmless How Was Your Stay? and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.